Terms of Service
Last updated May 30, 2026 · Effective May 30, 2026
These Terms govern your use of FriendsNotFeeds. They are a binding contract between you and us. Please read them — especially the sections on subscription billing, acceptable use, and disputes.
Heads-up on disputes (plain English). Section 12 says that most legal disputes between you and FriendsNotFeeds are resolved by individual binding arbitration rather than in court, and that you and we both give up the right to bring or join class actions. Small-claims cases are excluded. You can opt out of arbitration within 30 days of creating your account by emailing [email protected] with the subject line “Arbitration opt-out” and your handle. Section 12 has the full text.
1. Acceptance of these terms
By creating an account, signing in, or otherwise using FriendsNotFeeds (the “Service”), you agree to these Terms and our Privacy Policy. If you do not agree, you may not use the Service.
You must be at least 16 years old to use the Service. By using it, you represent that you are at least 16 and that you have the legal authority to enter into this agreement. We chose 16 as a global floor so the same age rule applies to every user regardless of where they live.
2. Your account
You are responsible for keeping your passkey-enrolled devices secure and for all activity on your account. Tell us immediately if you suspect unauthorized access by emailing [email protected].
You may delete your account at any time at /account/delete. Deletion is permanent.
3. Your content
3.1 Ownership
You keep all rights to the photos, captions, comments, and other content you post (“Your Content”).
3.2 License you grant us
You grant FriendsNotFeeds a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify (for technical purposes such as resizing, format conversion, and EXIF stripping), and display Your Content solely as needed to operate the Service and to deliver Your Content to the friends you have chosen to share it with. This license ends when you delete the content or your account, except for backups and copies retained per § 4 of the Privacy Policy.
3.3 Your responsibilities
You represent that you have the right to post Your Content and that doing so does not violate any third party's rights, this agreement, or applicable law. You are solely responsible for Your Content.
If you turn on RSS, you are responsible for keeping your private feed URL secret. Sharing it lets anyone who has it read posts from your opted-in friends, and content fetched by a third-party RSS reader may be cached outside our control. You can revoke the URL or opt out at any time in Settings.
4. Chip-in subscription and billing
4.1 What chip-in is
FriendsNotFeeds is free to use. You may optionally chip in to support hosting at US$12.00 per year. Chipping in does not unlock features — every feature works the same whether you chip in or not.
4.2 Auto-renewal disclosure (required reading)
By starting a chip-in subscription, you authorize us (through Stripe) to charge your payment method US$12.00 (plus any applicable tax) on the day you start, and automatically every twelve (12) months thereafter, until you cancel. Subscriptions renew automatically. You can cancel at any time, for any reason, and the cancellation takes effect at the end of the current billing period.
How to cancel: open Settings → Chip-in → Manage billing. This takes you to the Stripe customer portal, where one click ends auto-renewal. You can also email [email protected] and we will cancel for you within two business days.
Renewal reminder. We send a reminder email at least seven (7) days before each annual renewal so you can cancel before the next charge if you want to.
4.3 Refunds
If you are charged and have not used the Service in any meaningful way during the new billing period, email [email protected] within 30 days of the charge and we will issue a full refund, no questions asked. EU consumers have an additional 14-day right of withdrawal under the Consumer Rights Directive; this is not waived by anything in this section.
4.4 Price changes
If we ever change the chip-in price, we will give you at least 30 days' notice by email before the change applies to your renewal. You can cancel any time before the new price takes effect.
4.5 Taxes
The price is exclusive of any sales tax, VAT, or similar tax, which we will collect where required.
4.6 Stripe
Payments are processed by Stripe, Inc. and are subject to Stripe's terms and privacy policy. We do not store your card details.
5. Acceptable use
You agree not to use the Service to:
- post, share, or solicit child sexual abuse material (CSAM); we report any such material to the U.S. National Center for Missing & Exploited Children (NCMEC) and to law enforcement, and we permanently terminate the account;
- harass, threaten, dox, stalk, or impersonate another person, or incite others to do so;
- post non-consensual intimate imagery, or any content that violates another person's privacy;
- post content that infringes someone else's copyright, trademark, or other intellectual property right (see § 6);
- post unlawful, defamatory, fraudulent, or deceptive content, or content that promotes violence or hatred against a protected class;
- distribute malware, attempt to bypass security or rate limits, scrape, or run automated load against the Service;
- use the Service to send unsolicited bulk messages, “spam,” or to operate an unrelated commercial service;
- reverse engineer the Service except where (and only to the extent) such restriction is prohibited by applicable law;
- circumvent any access control, including the friend-graph permission model.
We may remove content and suspend or terminate accounts that violate these rules. Where the law requires us to act on illegal content (e.g. EU Digital Services Act), we will. To report a violation, email [email protected] with a link to the post or account and a brief description, or use the in-app Report action where available. We aim to action notice-and-takedown reports within 72 hours; CSAM is removed on detection and reported to NCMEC.
6. Copyright (DMCA notice and takedown)
If you believe content on the Service infringes your copyright, send a notice to our designated agent that includes:
- your physical or electronic signature;
- identification of the copyrighted work claimed to have been infringed;
- the URL or other reasonably sufficient identification of the allegedly infringing material;
- your address, telephone number, and email;
- a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law;
- a statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on the copyright owner's behalf.
Designated agent. Our DMCA Designated Agent is registered with the U.S. Copyright Office. Notices may be sent by email to [email protected] or by postal mail to the agent's registered address as listed in the Copyright Office's public directory at dmca.copyright.gov. If our public directory entry is not yet visible, request the agent's mailing address by email to [email protected] and we will provide it.
We respond to valid notices by removing or disabling access to the material, and we will, in appropriate circumstances, terminate the accounts of repeat infringers. Counter-notices are accepted at the same address. Knowingly false notices may result in liability under 17 U.S.C. § 512(f).
7. Suspension and termination
We may suspend or terminate your account if we reasonably believe you have violated these Terms or if required by law. Where practical and lawful, we will give notice and a chance to cure. You may close your account at any time at /account/delete.
On termination, the rights granted to you here end immediately. Sections that by their nature should survive (ownership, license, disclaimers, limitations of liability, indemnity, and dispute resolution) survive.
8. Our intellectual property
The Service, including the FriendsNotFeeds name and marks, the software, and the original content we provide, is owned by us and protected by intellectual property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service for your own personal, non-commercial use, subject to these Terms.
9. Disclaimer of warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. To the maximum extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and quiet enjoyment, and any warranty arising out of any course of dealing or usage of trade. We do not warrant that the Service will be uninterrupted, secure, error-free, or that data will not be lost.
Some jurisdictions (including several U.S. states for consumer transactions, and EU/UK consumer-protection law) do not allow the exclusion of certain implied warranties, or limit how long an implied warranty can last. In those jurisdictions, the exclusions and limitations in this section apply only to the fullest extent permitted by applicable law, and nothing in these Terms is intended to limit any non-waivable statutory consumer rights you may have.
10. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL FRIENDSNOTFEEDS, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.
OUR AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US$50.
The exclusions and cap above do not apply to (i) liability for death or personal injury caused by our negligence; (ii) our gross negligence, willful misconduct, or fraud; (iii) any other liability that cannot be excluded or limited under applicable law (including non-waivable statutory consumer rights). Where a jurisdiction does not allow the exclusion or limitation of incidental or consequential damages, the limitations above apply only to the fullest extent permitted by that jurisdiction's law.
11. Indemnification
You agree to defend, indemnify, and hold harmless FriendsNotFeeds and its officers, directors, employees, contractors, and agents (the “Indemnified Parties”) from and against any and all claims, demands, actions, proceedings, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
- Your Content, including any claim that it infringes a third party's rights;
- your use of, or inability to use, the Service;
- your breach of these Terms (including the Acceptable Use Policy in § 5);
- your violation of any applicable law or the rights of any third party.
We will give you prompt written notice of any claim subject to this indemnity. We may assume the exclusive defense and control of any matter otherwise subject to your indemnification, in which case you will cooperate with us in asserting any available defenses. You may not settle any claim that affects the Indemnified Parties' rights or obligations without our prior written consent. Nothing in this section limits any consumer-protection rights you may have under applicable law that cannot be waived.
12. Disputes, governing law, and venue
12.1 Informal dispute resolution
Most disputes can be resolved informally. Before filing an arbitration demand or small-claims case, you agree to first send a written description of the dispute to [email protected] (a “Notice of Dispute”) and to allow 30 days for us to attempt to resolve it. The Notice of Dispute must include your handle, the email associated with your account, a description of the dispute, and the relief you are seeking. The same requirement applies to us before we file a claim against you.
12.2 Binding individual arbitration
Except for the carve-outs in § 12.3, any dispute, claim, or controversy between you and FriendsNotFeeds arising out of or relating to these Terms or the Service (including their formation, breach, termination, validity, interpretation, or enforceability) will be resolved exclusively by binding individual arbitration, administered by JAMS under its JAMS Streamlined Arbitration Rules & Procedures, then in effect. The arbitration will take place in San Francisco County, California, or by phone/video for claims under US$25,000. The arbitrator's decision is final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of this arbitration agreement.
12.3 Carve-outs
Either party may bring an individual action in the small-claims court of the county in which you reside, or the small-claims court of San Francisco County, California for any claim within that court's jurisdictional limits, instead of arbitration. Either party may also seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual-property rights.
12.4 Class-action waiver
YOU AND FRIENDSNOTFEEDS EACH AGREE TO BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims or preside over any form of representative or class proceeding. If a court decides that this class-action waiver is unenforceable, then the entire § 12 (Disputes) is null and void as to that proceeding only, and the parties' dispute will instead be resolved in the courts described in § 12.7. The rest of these Terms remain in effect.
12.5 30-day arbitration opt-out
You may opt out of § 12.2 (Arbitration) and § 12.4 (Class-action waiver) by emailing [email protected] within 30 days of creating your account, with the subject line “Arbitration opt-out” and including your account handle and the email on file. Opting out has no effect on any other part of these Terms, and we will not retaliate against you for opting out.
12.6 Governing law
These Terms and any dispute arising out of or relating to them are governed by the laws of the State of California, without regard to its conflict-of-laws rules, and by applicable U.S. federal law. Nothing in this Section displaces any non-waivable consumer-protection right that you may have under the law of the country or state where you reside.
12.7 Forum for non-arbitrable disputes
For any dispute that is not subject to arbitration (for example, claims falling within § 12.3, or if § 12.4 is held unenforceable), you and FriendsNotFeeds consent to the exclusive jurisdiction of, and venue in, the state and federal courts located in San Francisco County, California, and waive any objection to that forum on the grounds of inconvenience.
13. Changes to these Terms
We may update these Terms. We'll update the “Last updated” date and, for material changes, notify you in-app or by email at least 30 days before the change takes effect, where required by law. Changes that are required by law or that are necessary to address a material security risk may take effect immediately, with notice as soon as practicable. If you do not agree to the updated Terms, you must stop using the Service and may delete your account.
14. General
Entire agreement. These Terms and the documents they reference are the entire agreement between you and FriendsNotFeeds about the Service.
Severability. If any provision is held unenforceable, the rest remain in effect.
No waiver. Our failure to enforce any right is not a waiver of that right.
Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, financing, or sale of assets.
Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
Notices. Legal notices to us may be sent to [email protected]. For postal mail, contact [email protected] and we will provide the operator's correspondence address on request.
15. Contact
Questions about these Terms: [email protected]. General contact: /contact.